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Supply interruptions

Rous County Council is committed to providing a secure supply of high quality water that is healthy for the region’s population and the environment.

While every effort is made to minimise the impact of work on customers, planned water supply interruptions are required from time to time. Individual customers will receive advance notification from Rous County Council with the specific dates and times of any planned interruptions.

Unplanned water supply interruption notification

Date Time off Time on Area affected Completed / delayed
Emergency repair works

Monday, 6 December 2021

 9:30am 12noon Ridgeland Close, Richmond Hill. Completed. Water reinstated at 11:00am.
Monday, 6 December 2021 9:00am 3:00pm Newrybar Village, Newrybar. Completed. Water reinstated at 3:00pm.

Planned water supply interruption notification

Date Time off Time on Area affected Completed / delayed
Wednesday, 1 December 2021 8:00am 3:00pm

Bangalow:  Cedarvale Road, Granuaille Road, Rifle Range Road, Satinash Crescent.

Possum Creek:  Friday Hut Road.

Approximately 11 customers affected.

 As at 30/11/2021 works cancelled due to wet weather.
Wednesday, 1 December 2021 8:00am 3:00pm

Bangalow:  Bugam Place, Granuaille Crescent, Granuaille Road, Lismore Road, Pioneers Crescent, Satinash Crescent and Tristania Street.

Binna Burra:  Binna Burra Road.

Eureka:  Taylors Road.

Possum Creek:  Friday Hut Road.

Talofa:  Bangalow Road, Coopers Shoot Road and Tinderbox Road.

Approximately 66 customers affected.

 As at 30/11/2021 works cancelled due to wet weather.
Note:  The works scheduled for 12-15 April have been postponed due to ground conditions. Customers will be notified of the new proposed dates in due course.
12-15 April 2021 Various Various Summerhill Crescent, Gallans Road, East Street (part), Tamarind Drive (part), Sheather Lane (part), Old Bangalow Road (part), Deadmans Creek Road (part), Ross Lane (part), Dufficys Lane (part), Scanlan Lane (part), Newrybar Swamp Road (part), Glenross Drive (part), Scanlan Lane (part), and McLeish Road (part). Postponed until further notice.

If you are a Rous County Council customer, to report any issues including faults, water quality issues, or problems with a designated water filling station, please contact:

Rous County Council Technical Services Customer Service Centre

Enquiries during business hours:                    (02) 6623 3800

Emergencies during business hours:              (02) 6623 3800

After-hours emergencies:                                (02) 6626 6955

Our business hours are 8.30am to 4.30pm, Monday to Friday excluding Public Holidays

If your water supply is through your local constituent council (such as Lismore City Council or Ballina Shire Council), please contact your council for any enquiries regarding your water supply.