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Rous County Council is committed to providing a secure supply of high quality water that is healthy for the region’s population and the environment.
If you are a Rous County Council customer, to report any issues including faults, water quality issues, or problems with a designated water filling station, please contact:
Rous County Council Technical Services Customer Service Centre
Enquiries during business hours: (02) 6623 3800
Emergencies during business hours: (02) 6623 3800
After-hours emergencies: (02) 6626 6955
Our business hours are 8.30am to 4.30pm, Monday to Friday excluding Public Holidays
If your water supply is through your local constituent council (such as Lismore City Council or Ballina Shire Council), please contact your council for any enquiries regarding your water supply.